Privacy Policy

At American Ticket Desk, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, protect, and manage information when you visit our website, explore flight options, review tour package information, use our travel resources, or contact our team.

By accessing or using American Ticket Desk, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue using the website.

Information We Collect

Depending on how you use our website, we may collect the following information:

  • Information you voluntarily provide when contacting us, such as your name, email address, phone number, travel-related inquiry, and message.
  • Travel-related information you choose to provide when requesting assistance with flight options, reservations, flight changes, cancellations, tour packages, or other travel services.
  • Technical information such as your IP address, browser type, operating system, device information, pages visited, referring pages, and general website usage information.
  • Information collected through cookies, analytics tools, and similar technologies used to operate and improve our website.

How We Use Your Information

We may use the information we collect to:

  • Respond to your questions and travel-related inquiries.
  • Provide information or assistance regarding flight options, reservations, travel changes, cancellations, baggage, seat selection, and tour packages.
  • Communicate with you regarding your inquiry or requested travel assistance.
  • Improve our website, travel resources, content, and user experience.
  • Understand website usage and measure website performance through analytics.
  • Protect our website, users, and services against unauthorized activity, fraud, or misuse.
  • Comply with applicable legal, regulatory, and security requirements.

Cookies & Analytics

We may use cookies and similar technologies to support website functionality, remember preferences, understand how visitors use our website, and analyze website performance. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features or functionality.

Third-Party Services

Our website may use third-party services such as analytics providers, advertising services, travel information providers, or external websites. These third parties may collect or process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of third-party services you access through our website.

Travel & Third-Party Providers

When you request travel assistance, certain information may need to be shared with an applicable airline, tour provider, booking provider, or other travel service provider when necessary to respond to your request or provide the requested service. The handling of information by those providers is subject to their respective privacy policies and terms.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to respond to inquiries, provide requested assistance, maintain business records, resolve disputes, protect our services, or meet applicable legal and regulatory requirements.

Children's Privacy

Our website is intended for a general audience and is not specifically directed toward children. We do not knowingly request or collect personal information from children where prohibited by applicable law.

Your Privacy Choices

You may choose what personal information you provide when contacting us. You may also manage cookies through your browser settings. Depending on applicable law, you may have additional rights regarding access to, correction of, deletion of, or other controls over your personal information.

Third-Party Links

Our website may contain links to external websites or travel resources operated by third parties. These websites have their own privacy policies and practices. American Ticket Desk is not responsible for the privacy practices, content, or security of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, or privacy practices. Any updated version will be published on this page, and the revised policy will apply from the date it is posted.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please visit our Contact Us page. You can contact our team regarding privacy questions, information requests, or other concerns about your personal information.