GDPR & Data Privacy

At American Ticket Desk, we respect your privacy and aim to handle personal information responsibly. This page explains how information may be collected, used, protected, and managed when you visit our website, explore flight information, review tour package resources, use travel assistance, or contact us.

We aim to process personal information in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) where it applies to our activities. Our goal is to provide a transparent and secure experience while respecting applicable privacy rights.

Information We May Collect

Depending on how you use our website, we may collect information that you voluntarily provide, such as your name, email address, phone number, travel-related inquiry, and message. We may also collect technical information such as your IP address, browser type, device information, operating system, pages visited, and general website usage data.

Travel-Related Information

If you contact us for travel assistance, you may choose to provide information related to your flight, reservation, travel dates, destination, tour package inquiry, or other travel requirements. We use information you provide only as reasonably necessary to respond to your inquiry, provide requested assistance, operate our website, or meet applicable legal obligations.

How We Use Your Information

We may use collected information to respond to inquiries, provide general flight and tour package assistance, improve our website and travel resources, understand website usage, maintain website security, prevent unauthorized activity, and comply with applicable legal requirements.

Cookies & Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor interactions, measure website performance, and improve the browsing experience. You can manage or disable cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.

Third-Party Services

Our website may use third-party services such as analytics providers, advertising services, travel information providers, and external travel websites. If information needs to be shared with an applicable airline, tour provider, or other travel service provider to respond to a specific request, such sharing may be subject to that provider's own privacy policy and terms.

Third-party websites and services operate independently and may collect and process information according to their own policies. We recommend reviewing the privacy policies of third-party providers before submitting personal information through their websites or services.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no method of internet transmission or electronic storage can guarantee complete security.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested assistance, maintain appropriate business records, protect our website, resolve disputes, or comply with applicable legal and regulatory requirements.

Your Privacy Rights

Where applicable under GDPR or other data protection laws, you may have rights regarding your personal information, including the right to request access, correction, updating, restriction, or deletion of your information. You may also have the right to object to certain processing activities or withdraw consent where processing is based on consent.

Privacy rights and available options may depend on your location and the applicable law. Requests relating to personal information can be submitted through our Contact Us page.

Children's Privacy

Our website is intended for a general audience and is not specifically directed toward children. We do not knowingly request personal information from children where prohibited by applicable law.

Independent Travel Platform

American Ticket Desk operates independently and provides travel information, flight resources, travel assistance, and tour package information. Any personal information shared with third-party airlines, tour providers, or other service providers may be handled according to their respective privacy policies.

Policy Updates

We may update this GDPR & Data Privacy page from time to time to reflect changes in our website, services, privacy practices, or applicable legal requirements. Updated information will be published on this page and will apply from the date of publication.

Contact Us

If you have questions about this GDPR & Data Privacy page or how we handle personal information, please visit our Contact Us page. You may use this page to submit a privacy-related inquiry or request regarding your personal information.

American Ticket Desk aims to maintain responsible data handling practices and provide visitors with clear information about how personal information may be handled on our travel platform.